1. Introduction Royal Health Medical Center (“we,” “us,” or “our”) is committed to maintaining the privacy and security of our patients’ personal and health information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our website and services, in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
2. Protected Health Information (PHI) Under HIPAA, “Protected Health Information” is information that identifies you and relates to your past, present, or future physical or mental health condition. We collect PHI when you:
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Register as a patient or request an appointment.
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Communicate with us via secure forms or email.
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Provide insurance and billing information.
3. How We Use and Share Your Information We use your information for Treatment, Payment, and Healthcare Operations (TPO):
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Treatment: To provide, coordinate, or manage your healthcare and related services.
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Payment: To bill and collect payment from you, an insurance company, or a third party.
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Healthcare Operations: For internal clinical evaluations, quality assessments, and business planning.
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Legal Requirements: We may disclose PHI when required by law, such as reporting public health risks or complying with a court order.
4. Patient Rights Under federal law, you have specific rights regarding your health information:
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Access: You have the right to inspect and obtain a copy of your medical records.
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Amendments: You may request that we amend information that you believe is incorrect or incomplete.
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Disclosure Accounting: You may request a list of certain disclosures we have made of your PHI.
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Restriction Requests: You may request a restriction on how we use or disclose your PHI for treatment or payment.
5. Data Security & Encryption We employ industry-standard security measures, including SSL/TLS encryption, firewalls, and secure hosting environments to protect data transmitted via our website. Please be aware that no method of transmission over the internet is 100% secure.
6. Updates to This Policy We reserve the right to change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.